First Things First
As Chief Operating Officer at Elevate Counseling, I oversee the systems, operations, and client experience that help our practice run smoothly and effectively. I believe exceptional mental health care begins well before the first session, with a thoughtful intake process, a strong clinician match, and a welcoming experience that makes clients feel supported from the very beginning.
With more than 16 years of experience in mental health operations, along with a background in social work, business operations, and customer service, I bring a unique perspective to the work of leading and growing a mental health practice. I work closely with our leadership team and clinicians to strengthen our systems, improve processes, and ensure our practice continues to provide high-quality, accessible, and client-centered care.
I also oversee many aspects of the client experience, including intake, scheduling, billing, and insurance. Whether you have questions about finding the right therapist, understanding your insurance benefits, navigating our processes, or simply aren’t sure where to start, I am here to help make the process as straightforward and supportive as possible.
At the heart of my role is a commitment to both our clients and our clinicians. I am continually looking for ways to improve how we operate, remove barriers to care, and create an environment where our clinicians can do their best work and our clients can feel confident in the care they receive.